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Your Privacy

Privacy Policy

We value the trust you place in us. This policy explains what information we collect and how we use and protect it.

This Privacy Policy is provided as a template for review by SAKAE ART and its legal advisers. It must be checked and adapted to the company's actual data practices and to applicable laws (including Japan's Act on the Protection of Personal Information and, where relevant, the EU/UK GDPR) before publication.

Last updated: June 2026

1. Information We Collect

We collect the information you provide when you submit our inquiry form — typically your name, email address, country, preferred contact method, any artwork reference, and the content of your message. We do not require you to provide more than is necessary to respond to your inquiry.

2. How We Use Your Information

We use your information solely to respond to your inquiry, to provide details about artworks, pricing, visits, and shipping, and to communicate with you about your request. We do not sell your personal information.

3. Analytics (Google Analytics / GA4)

We may use Google Analytics (GA4) to understand how visitors use our website in aggregate, which helps us improve it. Analytics data is collected in a pseudonymised form. Google may process this data in accordance with its own privacy policy. You can opt out using Google's browser add-on or by declining analytics cookies.

4. Cookies

Our website may use cookies and similar technologies, including those set by analytics services, to remember preferences and measure usage. You can control or delete cookies through your browser settings; disabling some cookies may affect parts of the site.

5. Sharing & Third Parties

We do not share your personal information with third parties except as needed to operate our website and respond to you — for example, our hosting, analytics, email, or shipping providers — and where required by law. Any such providers are expected to handle your data securely and only for these purposes.

6. Data Retention

We retain inquiry information only for as long as necessary to respond to and manage your request and to meet legal or accounting obligations, after which it is securely deleted.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw consent or object to certain processing. To exercise these rights, please contact us using the details below.

8. Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, but we work to safeguard your data.

9. Contact

If you have any questions about this policy or your personal information, please contact us through the inquiry form on this website.

Questions About Your Data?

We are happy to answer any questions about how we handle your information.